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Visit Lancaster County
Address
555 NORTH DUKE STREET
Lancaster, PA 17602
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitepennmedicine.org
Facilities & services
632
total beds
34
operating rooms
General acute care
facility type
Emergency & critical care
Shock / traumaICUCCUEmergency psychHelipad
Imaging
MRI
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Medication disposal Free parking lot Paid parking garage Paid parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 29 min of 378 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
7 hr 14 min of 25 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
0% of 104,878 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.32 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.64 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.19 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.49 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.24 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.31 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
76% rated 9 or 10 of 10
76%
Would recommend
75% would definitely recommend
75%
Nurse communication
83% said nurses always communicated well
83%
Doctor communication
79% said doctors always communicated well
79%
Cleanliness
67% said the room was always clean
67%
Quietness at night
59% said the area was always quiet at night
59%
Clinicians on staff
1,606
total clinicians
8
ER physicians
By specialty
Internal medicine 99
Orthopedic surgery 42
Anesthesiology 41
Cardiology 39
Obstetrics / gynecology 38
Radiology 31
General surgery 26
Neurology 25
Hematology / oncology 17
Pulmonology 15
Interventional cardiology 9
Critical care 5
Interventional radiology 2
Frequently asked questions
How long is the wait at Lancaster General Hospital?

Lancaster General Hospital does not currently publish a live wait-time feed. Call the ER directly at (717) 544-5511 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Lancaster.

Is Lancaster General Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Lancaster General Hospital, call (717) 544-5511.

Where is Lancaster General Hospital located?

Lancaster General Hospital is located at 555 North Duke Street, Lancaster, PA, 17602. Phone: (717) 544-5511.