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Visit Allegheny County
Address
1400 LOCUST STREET
Pittsburgh, PA 15219
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websiteupmc.com
Facilities & services
435
total beds
23
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaBurn unitICUCCUEmergency psych
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Paid parking garage Paid parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 44 min of 531 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 23 min of 71 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 54,270 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.32 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.50 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.29 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
1.55 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.25 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
76% rated 9 or 10 of 10
76%
Would recommend
74% would definitely recommend
74%
Nurse communication
81% said nurses always communicated well
81%
Doctor communication
76% said doctors always communicated well
76%
Cleanliness
74% said the room was always clean
74%
Quietness at night
54% said the area was always quiet at night
54%
Clinicians on staff
562
total clinicians
36
ER physicians
By specialty
Radiology 71
Internal medicine 52
Anesthesiology 35
Neurology 26
Cardiology 21
Orthopedic surgery 17
Critical care 10
General surgery 10
Pulmonology 10
Frequently asked questions
How long is the wait at UPMC Mercy?

UPMC Mercy does not currently publish a live wait-time feed. Call the ER directly at (412) 232-8111 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Pittsburgh.

Is UPMC Mercy open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of UPMC Mercy, call (412) 232-8111.

Where is UPMC Mercy located?

UPMC Mercy is located at 1400 Locust Street, Pittsburgh, PA, 15219. Phone: (412) 232-8111.