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Visit Chester County
Address
701 EAST MARSHALL STREET
West Chester, PA 19380
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitepennmedicine.org
Facilities & services
319
total beds
17
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPharmacy
Accessibility & amenities
Wheelchair-accessible parking Free parking garage Free parking lot Paid parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
4 hr 6 min of 956 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
8 hr 3 min of 65 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 65,090 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 1 min of 28 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.28 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.81 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.06 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
1.29 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.46 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.27 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
77% rated 9 or 10 of 10
77%
Would recommend
77% would definitely recommend
77%
Nurse communication
83% said nurses always communicated well
83%
Doctor communication
79% said doctors always communicated well
79%
Cleanliness
78% said the room was always clean
78%
Quietness at night
63% said the area was always quiet at night
63%
Clinicians on staff
1,482
total clinicians
16
ER physicians
By specialty
Radiology 107
Internal medicine 96
Obstetrics / gynecology 49
Cardiology 47
Hematology / oncology 39
Orthopedic surgery 38
Neurology 34
Anesthesiology 27
General surgery 21
Pulmonology 21
Critical care 12
Interventional cardiology 11
Interventional radiology 11
Frequently asked questions
How long is the wait at Chester County Hospital?

Chester County Hospital does not currently publish a live wait-time feed. Call the ER directly at (610) 431-5000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near West Chester.

Is Chester County Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Chester County Hospital, call (610) 431-5000.

Where is Chester County Hospital located?

Chester County Hospital is located at 701 East Marshall Street, West Chester, PA, 19380. Phone: (610) 431-5000.