Report a wait time

This ER doesn't have a live data feed yet. Help others by sharing your experience.

One submission per IP per day. Your IP is hashed, never stored in raw form.

Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Community reported wait times

These times are reported by visitors and may not reflect current conditions.

No reports yet. Be the first to share your experience!

Visit Greenville County
Address
ONE ST FRANCIS DR
Greenville, SC 29601
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitebonsecours.com
Facilities & services
245
total beds
19
operating rooms
General acute care
facility type
Emergency & critical care
ICUCCU
Imaging
MRI
Surgery
Inpatient surgeryOpen heart surgeryCath lab
Other services
ChemotherapyInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 41 min of 827 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 8 min of 25 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 110,389 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
38 min of 16 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.41 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.21 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.17 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
1.39 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.13 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
75% rated 9 or 10 of 10
75%
Would recommend
77% would definitely recommend
77%
Nurse communication
80% said nurses always communicated well
80%
Doctor communication
81% said doctors always communicated well
81%
Cleanliness
66% said the room was always clean
66%
Quietness at night
57% said the area was always quiet at night
57%
Clinicians on staff
866
total clinicians
17
ER physicians
By specialty
Internal medicine 120
Radiology 61
Obstetrics / gynecology 30
Orthopedic surgery 26
Anesthesiology 25
Cardiology 17
Neurology 11
General surgery 10
Pulmonology 8
Hematology / oncology 7
Interventional radiology 6
Interventional cardiology 1
Frequently asked questions
How long is the wait at St Francis-Downtown?

St Francis-Downtown does not currently publish a live wait-time feed. Call the ER directly at (800) 805-5678 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Greenville.

Is St Francis-Downtown open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of St Francis-Downtown, call (800) 805-5678.

Where is St Francis-Downtown located?

St Francis-Downtown is located at One St Francis Dr, Greenville, SC, 29601. Phone: (800) 805-5678.