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Visit Williamson County
Address
4321 CAROTHERS PARKWAY
Franklin, TN 37067
Phone
Government - Hospital District or Authority
HoursOpen 24/7 Websitewilliamsonmedicalcenter.org
Facilities & services
185
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCU
Imaging
Diagnostic radiology
Surgery
Inpatient surgeryAnesthesiology
Other services
Pharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Restroom unisex Public restrooms Paid parking lot Apple Pay / Google Pay Requires appointments Recommends appointment Welcomes lgbtq Transgender safespace
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 4 min of 360 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 26 min of 20 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 58,003 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 2 min of 37 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.63 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
1.11 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.00 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.00 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.00 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.14 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
78% rated 9 or 10 of 10
78%
Would recommend
82% would definitely recommend
82%
Nurse communication
80% said nurses always communicated well
80%
Doctor communication
82% said doctors always communicated well
82%
Cleanliness
74% said the room was always clean
74%
Quietness at night
66% said the area was always quiet at night
66%
Clinicians on staff
447
total clinicians
13
ER physicians
By specialty
Internal medicine 60
Radiology 36
Cardiology 17
Orthopedic surgery 14
Anesthesiology 13
Obstetrics / gynecology 12
Hematology / oncology 10
Pulmonology 8
General surgery 6
Neurology 6
Interventional cardiology 5
Interventional radiology 4
Frequently asked questions
How long is the wait at Williamson Medical Center?

Williamson Medical Center does not currently publish a live wait-time feed. Call the ER directly at (615) 435-5000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Franklin.

Is Williamson Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Williamson Medical Center, call (615) 435-5000.

Where is Williamson Medical Center located?

Williamson Medical Center is located at 4321 Carothers Parkway, Franklin, TN, 37067. Phone: (615) 435-5000.