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Visit Sullivan County
Address
130 WEST RAVINE ROAD
Kingsport, TN 37662
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websiteballadhealth.org
Facilities & services
505
total beds
17
operating rooms
General acute care
facility type
Emergency & critical care
Helipad
Imaging
CTMRI
Surgery
Anesthesiology
Other services
ChemotherapyPsychiatric unitPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Public restrooms Free parking garage Free parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 36 min of 342 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
10 hr 57 min of 21 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
0% of 40,821 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 32 min of 25 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.51 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.86 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.44 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.93 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.59 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
61% rated 9 or 10 of 10
61%
Would recommend
57% would definitely recommend
57%
Nurse communication
75% said nurses always communicated well
75%
Doctor communication
76% said doctors always communicated well
76%
Cleanliness
74% said the room was always clean
74%
Quietness at night
54% said the area was always quiet at night
54%
Clinicians on staff
692
total clinicians
18
ER physicians
By specialty
Radiology 67
Internal medicine 66
Cardiology 25
Orthopedic surgery 24
Anesthesiology 21
General surgery 17
Neurology 12
Hematology / oncology 12
Interventional cardiology 11
Obstetrics / gynecology 11
Pulmonology 8
Critical care 4
Interventional radiology 1
Frequently asked questions
How long is the wait at Wellmont Holston Valley Medical Center?

Wellmont Holston Valley Medical Center does not currently publish a live wait-time feed. Call the ER directly at (423) 224-4000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Kingsport.

Is Wellmont Holston Valley Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Wellmont Holston Valley Medical Center, call (423) 224-4000.

Where is Wellmont Holston Valley Medical Center located?

Wellmont Holston Valley Medical Center is located at 130 West Ravine Road, Kingsport, TN, 37662. Phone: (423) 224-4000.