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Visit Shelby County
Address
1265 UNION AVE SUITE 700
Memphis, TN 38104
Phone
Voluntary non-profit - Church
HoursOpen 24/7 Websitedirec.to
Facilities & services
1,593
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaICUCCUHelipad
Imaging
Diagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryAnesthesiology
Other services
Psychiatric unitInpatient rehabAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Free parking lot Paid parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
4 hr 4 min of 1,206 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
5 hr 20 min of 27 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
16% of 266,940 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 13 min of 11 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.58 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.36 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
Better than average
0.29 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
Better than average
0.00 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.97 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.26 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
63% rated 9 or 10 of 10
63%
Would recommend
65% would definitely recommend
65%
Nurse communication
74% said nurses always communicated well
74%
Doctor communication
77% said doctors always communicated well
77%
Cleanliness
60% said the room was always clean
60%
Quietness at night
63% said the area was always quiet at night
63%
Clinicians on staff
1,347
total clinicians
56
ER physicians
By specialty
Internal medicine 170
Radiology 52
Obstetrics / gynecology 52
Anesthesiology 40
Neurology 37
Cardiology 35
Orthopedic surgery 32
Interventional cardiology 30
General surgery 28
Hematology / oncology 16
Pulmonology 13
Critical care 12
Interventional radiology 6
Frequently asked questions
How long is the wait at Methodist Hospitals of Memphis?

Methodist Hospitals of Memphis does not currently publish a live wait-time feed. Call the ER directly at (901) 516-8274 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Memphis.

Is Methodist Hospitals of Memphis open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Methodist Hospitals of Memphis, call (901) 516-8274.

Where is Methodist Hospitals of Memphis located?

Methodist Hospitals of Memphis is located at 1265 Union Ave Suite 700, Memphis, TN, 38104. Phone: (901) 516-8274.