Live Updated 19 min ago
5min
average wait
2 min shorter than usual
6 min
avg today
7 min
avg overall
26 min
longest seen
Typical wait for non-urgent cases. Patients are seen in order of clinical priority. The most seriously ill are always seen first, no matter how busy the ER is.
Refreshing in 5:00
Source: HCA Healthcare · auto-refreshed every 30 min · details
Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Wait time, last 24 hours
Under 30 min 30 - 60 min Over 60 min Typical next few hours
Typical wait by hour of the day

Average wait at each hour, across every reading we have.

Hour-by-hour breakdown
HourAvg. waitTrend
Today, 1 AM
avg. of 1 reading
5 min steady
Today, 12 AM
avg. of 2 readings
7 min steady
Yesterday, 11 PM
avg. of 2 readings
8 min steady
Yesterday, 10 PM
avg. of 2 readings
10 min falling
Yesterday, 9 PM
avg. of 1 reading
12 min rising
Yesterday, 8 PM
avg. of 2 readings
8 min steady
Yesterday, 7 PM
avg. of 2 readings
8 min steady
Yesterday, 6 PM
avg. of 1 reading
9 min steady
Yesterday, 5 PM
avg. of 1 reading
10 min steady
Yesterday, 4 PM
avg. of 2 readings
10 min rising
Yesterday, 3 PM
avg. of 2 readings
6 min steady
Yesterday, 2 PM
avg. of 1 reading
6 min steady
Yesterday, 1 PM
avg. of 1 reading
5 min steady
Yesterday, 12 PM
avg. of 2 readings
4 min steady
Yesterday, 11 AM
avg. of 1 reading
5 min steady
Yesterday, 10 AM
avg. of 1 reading
6 min steady
Yesterday, 9 AM
avg. of 2 readings
5 min steady
Yesterday, 8 AM
avg. of 2 readings
5 min steady
Yesterday, 7 AM
avg. of 1 reading
4 min steady
Yesterday, 6 AM
avg. of 2 readings
2 min steady
Yesterday, 5 AM
avg. of 1 reading
4 min steady
Yesterday, 4 AM
avg. of 2 readings
4 min steady
Yesterday, 3 AM
avg. of 1 reading
4 min steady
Yesterday, 2 AM
avg. of 1 reading
5 min -
Visit Harris County
Address
12141 RICHMOND AVE
Houston, TX 77082
Phone
Proprietary
HoursOpen 24/7 Websitehcahoustonhealthcare.com
Facilities & services
302
total beds
11
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCU
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath lab
Other services
Renal dialysisPsychiatric unitInpatient rehabPharmacy
Accessibility & amenities
Public restrooms Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr of 392 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
91 hr 16 min of 16 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 80,779 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
1.10 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.00 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
2.57 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.81 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.00 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
60% rated 9 or 10 of 10
60%
Would recommend
58% would definitely recommend
58%
Nurse communication
70% said nurses always communicated well
70%
Doctor communication
70% said doctors always communicated well
70%
Cleanliness
73% said the room was always clean
73%
Quietness at night
58% said the area was always quiet at night
58%
Clinicians on staff
202
total clinicians
39
ER physicians
By specialty
Internal medicine 28
Radiology 26
Anesthesiology 7
Cardiology 6
General surgery 4
Orthopedic surgery 4
Neurology 3
Interventional radiology 3
Interventional cardiology 2
Pulmonology 2
Hematology / oncology 1
Obstetrics / gynecology 1
Where this number comes from

HCA Healthcare publishes this wait time on its website, hcafeeds.medcity.net . We check it about every 30 minutes and show you the most recent number.

  • What it means: The typical wait over the last few hours, averaged together. Your actual wait could be shorter or longer.
  • Last updated: 1:21am on 11 Jun 2026 (hospital local time)
Frequently asked questions
How long is the wait at HCA Houston Healthcare West?

The most recently published wait at HCA Houston Healthcare West is 5 minutes, as of 1:21am hospital local time. The all-time average for this ER is around 7 minutes. Wait times change quickly , call the ER to confirm before you travel.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Houston.

Is HCA Houston Healthcare West open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of HCA Houston Healthcare West, call (281) 588-8080.

Where is HCA Houston Healthcare West located?

HCA Houston Healthcare West is located at 12141 Richmond Ave, Houston, TX, 77082. Phone: (281) 588-8080.