Live Updated 4 min ago
56min
current ed wait
7 min shorter than usual
69 min
avg today
63 min
avg overall
252 min
longest seen
Typical wait for non-urgent cases. Patients are seen in order of clinical priority. The most seriously ill are always seen first, no matter how busy the ER is.
Refreshing in 5:00
Source: UMC Health System (Lubbock) · auto-refreshed every 30 min · details
Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Wait time, last 24 hours
Under 30 min 30 - 60 min Over 60 min Typical next few hours
Typical wait by hour of the day

Average wait at each hour, across every reading we have.

Hour-by-hour breakdown
HourAvg. waitTrend
Today, 3 AM
avg. of 1 reading
56 min steady
Today, 1 AM
avg. of 1 reading
55 min falling
Today, 12 AM
avg. of 1 reading
2 hr 6 min rising
Yesterday, 11 PM
avg. of 1 reading
1 hr 10 min falling
Yesterday, 10 PM
avg. of 1 reading
1 hr 19 min falling
Yesterday, 9 PM
avg. of 2 readings
1 hr 30 min rising
Yesterday, 8 PM
avg. of 2 readings
1 hr 12 min rising
Yesterday, 7 PM
avg. of 2 readings
1 hr 8 min rising
Yesterday, 6 PM
avg. of 2 readings
38 min rising
Yesterday, 5 PM
avg. of 1 reading
33 min falling
Yesterday, 4 PM
avg. of 2 readings
52 min rising
Yesterday, 3 PM
avg. of 2 readings
38 min falling
Yesterday, 2 PM
avg. of 1 reading
52 min rising
Yesterday, 1 PM
avg. of 3 readings
34 min rising
Yesterday, 12 PM
avg. of 1 reading
30 min steady
Yesterday, 11 AM
avg. of 2 readings
31 min falling
Yesterday, 10 AM
avg. of 1 reading
35 min steady
Yesterday, 9 AM
avg. of 1 reading
37 min falling
Yesterday, 8 AM
avg. of 1 reading
50 min falling
Yesterday, 7 AM
avg. of 2 readings
2 hr 6 min falling
Yesterday, 6 AM
avg. of 1 reading
2 hr 47 min steady
Yesterday, 5 AM
avg. of 1 reading
2 hr 47 min rising
Yesterday, 4 AM
avg. of 2 readings
1 hr 54 min -
Visit Lubbock County
Address
602 INDIANA AVENUE
Lubbock, TX 79415
Phone
Government - Hospital District or Authority
HoursOpen 24/7 Websiteumchealthsystem.com
Facilities & services
503
total beds
34
operating rooms
General acute care
facility type
Emergency & critical care
Emergency psych
Imaging
CTMRIDiagnostic radiology
Other services
Renal dialysisInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Free parking lot Paid parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 5 min of 384 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
4 hr 33 min of 18 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
0% of 81,144 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.12 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.43 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
Better than average
0.41 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.89 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.76 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.33 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
76% rated 9 or 10 of 10
76%
Would recommend
79% would definitely recommend
79%
Nurse communication
79% said nurses always communicated well
79%
Doctor communication
78% said doctors always communicated well
78%
Cleanliness
73% said the room was always clean
73%
Quietness at night
61% said the area was always quiet at night
61%
Clinicians on staff
644
total clinicians
23
ER physicians
By specialty
Radiology 55
Internal medicine 45
Anesthesiology 25
General surgery 18
Orthopedic surgery 12
Hematology / oncology 11
Obstetrics / gynecology 10
Neurology 9
Interventional cardiology 8
Pulmonology 8
Cardiology 7
Critical care 2
Interventional radiology 2
Where this number comes from

UMC Health System (Lubbock) publishes this wait time on its website, mychart.umchealthsystem.com . We check it about every 30 minutes and show you the most recent number.

  • What it means: How long someone arriving right now would likely wait to see a doctor.
  • Last updated: 3:00am on 11 Jun 2026 (hospital local time)
Frequently asked questions
How long is the wait at University Medical Center?

The most recently published wait at University Medical Center is 56 minutes, as of 3:00am hospital local time. The all-time average for this ER is around 63 minutes. Wait times change quickly , call the ER to confirm before you travel.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Lubbock.

Is University Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of University Medical Center, call (806) 775-8200.

Where is University Medical Center located?

University Medical Center is located at 602 Indiana Avenue, Lubbock, TX, 79415. Phone: (806) 775-8200.