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Visit Utah County
Address
1034 NORTH 500 WEST
Provo, UT 84604
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websiteintermountainhealthcare.org
Facilities & services
395
total beds
19
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaICUCCUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Medication disposal Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 45 min of 467 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 31 min of 24 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 49,164 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.12 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.21 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.48 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
Better than average
0.18 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.27 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
81% rated 9 or 10 of 10
81%
Would recommend
83% would definitely recommend
83%
Nurse communication
80% said nurses always communicated well
80%
Doctor communication
80% said doctors always communicated well
80%
Cleanliness
80% said the room was always clean
80%
Quietness at night
61% said the area was always quiet at night
61%
Clinicians on staff
642
total clinicians
28
ER physicians
By specialty
Anesthesiology 47
Internal medicine 45
Radiology 34
General surgery 16
Orthopedic surgery 14
Cardiology 11
Pulmonology 9
Hematology / oncology 9
Interventional cardiology 6
Obstetrics / gynecology 6
Neurology 5
Interventional radiology 2
Critical care 1
Frequently asked questions
How long is the wait at Intermountain Health Utah Valley Hospital?

Intermountain Health Utah Valley Hospital does not currently publish a live wait-time feed. Call the ER directly at (801) 373-7850 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Provo.

Is Intermountain Health Utah Valley Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Intermountain Health Utah Valley Hospital, call (801) 373-7850.

Where is Intermountain Health Utah Valley Hospital located?

Intermountain Health Utah Valley Hospital is located at 1034 North 500 West, Provo, UT, 84604. Phone: (801) 373-7850.