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Visit Chesterfield County
Address
13710 ST FRANCIS BOULEVARD
Midlothian, VA 23114
Phone
Voluntary non-profit - Church
HoursOpen 24/7 Websitebonsecours.com
Facilities & services
130
total beds
11
operating rooms
General acute care
facility type
Imaging
CT
Surgery
Anesthesiology
Other services
ChemotherapyRenal dialysisPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Apple Pay / Google Pay Welcomes lgbtq Transgender safespace
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 13 min of 393 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 84,463 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 15 min of 24 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.52 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.52 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
Worse than average
3.08 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.85 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.22 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
71% rated 9 or 10 of 10
71%
Would recommend
73% would definitely recommend
73%
Nurse communication
76% said nurses always communicated well
76%
Doctor communication
77% said doctors always communicated well
77%
Cleanliness
62% said the room was always clean
62%
Quietness at night
58% said the area was always quiet at night
58%
Clinicians on staff
782
total clinicians
34
ER physicians
By specialty
Internal medicine 82
Radiology 38
Orthopedic surgery 36
Obstetrics / gynecology 24
Cardiology 19
General surgery 14
Neurology 13
Pulmonology 13
Anesthesiology 13
Hematology / oncology 13
Interventional radiology 10
Interventional cardiology 6
Frequently asked questions
How long is the wait at Bon Secours St Francis Medical Center?

Bon Secours St Francis Medical Center does not currently publish a live wait-time feed. Call the ER directly at (804) 594-7400 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Midlothian.

Is Bon Secours St Francis Medical Center open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Bon Secours St Francis Medical Center, call (804) 594-7400.

Where is Bon Secours St Francis Medical Center located?

Bon Secours St Francis Medical Center is located at 13710 St Francis Boulevard, Midlothian, VA, 23114. Phone: (804) 594-7400.