Live Updated 15 min ago
1hr 8min
current ed wait
19 min longer than usual
48 min
avg today
49 min
avg overall
99 min
longest seen
Typical wait for non-urgent cases. Patients are seen in order of clinical priority. The most seriously ill are always seen first, no matter how busy the ER is.
Refreshing in 5:00
Source: Sentara Healthcare · auto-refreshed every 30 min · details
Life-threatening symptoms? Call 911. Don't rely on this site to make that decision.
Wait time, last 24 hours
Under 30 min 30 - 60 min Over 60 min Typical next few hours
Typical wait by hour of the day

Average wait at each hour, across every reading we have.

Hour-by-hour breakdown
HourAvg. waitTrend
Today, 2 AM
avg. of 1 reading
1 hr 8 min falling
Today, 1 AM
avg. of 2 readings
1 hr 11 min falling
Today, 12 AM
avg. of 2 readings
1 hr 20 min steady
Yesterday, 11 PM
avg. of 2 readings
1 hr 22 min rising
Yesterday, 10 PM
avg. of 2 readings
1 hr 13 min rising
Yesterday, 9 PM
avg. of 2 readings
1 hr 8 min rising
Yesterday, 8 PM
avg. of 2 readings
1 hr 6 min rising
Yesterday, 7 PM
avg. of 2 readings
1 hr 3 min steady
Yesterday, 6 PM
avg. of 2 readings
1 hr 2 min rising
Yesterday, 5 PM
avg. of 2 readings
57 min rising
Yesterday, 4 PM
avg. of 2 readings
48 min rising
Yesterday, 3 PM
avg. of 2 readings
44 min rising
Yesterday, 2 PM
avg. of 2 readings
41 min steady
Yesterday, 1 PM
avg. of 2 readings
40 min rising
Yesterday, 12 PM
avg. of 2 readings
36 min rising
Yesterday, 11 AM
avg. of 2 readings
32 min rising
Yesterday, 10 AM
avg. of 2 readings
27 min rising
Yesterday, 9 AM
avg. of 2 readings
23 min steady
Yesterday, 8 AM
avg. of 2 readings
22 min steady
Yesterday, 7 AM
avg. of 2 readings
22 min steady
Yesterday, 6 AM
avg. of 2 readings
24 min falling
Yesterday, 5 AM
avg. of 2 readings
40 min rising
Yesterday, 4 AM
avg. of 2 readings
31 min falling
Yesterday, 3 AM
avg. of 2 readings
36 min -
Visit Norfolk City County
Address
600 GRESHAM DR
Norfolk, VA 23507
Phone
Voluntary non-profit - Other
HoursOpen 24/7 Websitesentara.com
Facilities & services
525
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaBurn unitICUCCUHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath lab
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Free parking lot Paid parking garage Paid parking lot
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 59 min of 4,223 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 47 min of 193 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
4% of 86,574 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Below average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
Better than average
0.44 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.45 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.51 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.79 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.32 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
75% rated 9 or 10 of 10
75%
Would recommend
77% would definitely recommend
77%
Nurse communication
80% said nurses always communicated well
80%
Doctor communication
79% said doctors always communicated well
79%
Cleanliness
67% said the room was always clean
67%
Quietness at night
58% said the area was always quiet at night
58%
Clinicians on staff
1,517
total clinicians
59
ER physicians
By specialty
Internal medicine 131
Radiology 92
Anesthesiology 57
Pulmonology 42
Neurology 37
Cardiology 36
Orthopedic surgery 33
Hematology / oncology 27
Interventional cardiology 25
General surgery 22
Critical care 20
Obstetrics / gynecology 13
Interventional radiology 5
Where this number comes from

Sentara Healthcare publishes this wait time on its website, mychart.sentara.com . We check it about every 30 minutes and show you the most recent number.

  • What it means: How long someone arriving right now would likely wait to see a doctor.
  • Last updated: 2:23am on 11 Jun 2026 (hospital local time)
Frequently asked questions
How long is the wait at Sentara Norfolk General Hospital?

The most recently published wait at Sentara Norfolk General Hospital is 68 minutes, as of 2:23am hospital local time. The all-time average for this ER is around 49 minutes. Wait times change quickly , call the ER to confirm before you travel.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Norfolk.

Is Sentara Norfolk General Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Sentara Norfolk General Hospital, call (757) 388-3000.

Where is Sentara Norfolk General Hospital located?

Sentara Norfolk General Hospital is located at 600 Gresham Dr, Norfolk, VA, 23507. Phone: (757) 388-3000.