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Visit Richmond City County
Address
1500 N. 28TH STREET
Richmond, VA 23223
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitebonsecours.com
Facilities & services
104
total beds
3
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ER
Imaging
CTMRI
Surgery
Inpatient surgeryAnesthesiology
Other services
ChemotherapyPsychiatric unitPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Free parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr of 387 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
2 hr 17 min of 11 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 37,286 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.27 1.00 = national avg
What patients say
Hospital rating
68% rated 9 or 10 of 10
no star
68%
Would recommend
57% would definitely recommend
no star
57%
Nurse communication
83% said nurses always communicated well
no star
83%
Doctor communication
84% said doctors always communicated well
no star
84%
Cleanliness
70% said the room was always clean
no star
70%
Quietness at night
73% said the area was always quiet at night
no star
73%
Clinicians on staff
250
total clinicians
16
ER physicians
By specialty
Internal medicine 50
Hematology / oncology 10
Cardiology 9
Neurology 6
General surgery 5
Obstetrics / gynecology 3
Pulmonology 2
Interventional cardiology 1
Anesthesiology 1
Radiology 1
Frequently asked questions
How long is the wait at Bon Secours Richmond Community Hospital?

Bon Secours Richmond Community Hospital does not currently publish a live wait-time feed. Call the ER directly at (804) 225-1701 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Richmond.

Is Bon Secours Richmond Community Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Bon Secours Richmond Community Hospital, call (804) 225-1701.

Where is Bon Secours Richmond Community Hospital located?

Bon Secours Richmond Community Hospital is located at 1500 N. 28Th Street, Richmond, VA, 23223. Phone: (804) 225-1701.