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Visit Jackson County
Address
122 PINNELL ST
Ripley, WV 25271
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitewvumedicine.org
Facilities & services
25
total beds
2
operating rooms
Critical access
facility type
Emergency & critical care
Dedicated ERShock / traumaEmergency psych
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryAnesthesiology
Other services
Psychiatric unitPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Free parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 11 min of 394 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
2 hr 8 min of 11 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.55 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.00 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
83% rated 9 or 10 of 10
83%
Would recommend
83% would definitely recommend
83%
Nurse communication
87% said nurses always communicated well
87%
Doctor communication
85% said doctors always communicated well
85%
Cleanliness
91% said the room was always clean
91%
Quietness at night
72% said the area was always quiet at night
72%
Clinicians on staff
135
total clinicians
3
ER physicians
By specialty
Internal medicine 12
Cardiology 10
Hematology / oncology 6
Interventional cardiology 5
General surgery 3
Radiology 3
Critical care 1
Neurology 1
Orthopedic surgery 1
Obstetrics / gynecology 1
Frequently asked questions
How long is the wait at Jackson General Hospital?

Jackson General Hospital does not currently publish a live wait-time feed. Call the ER directly at (304) 372-2731 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care in West Virginia.

Is Jackson General Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Jackson General Hospital, call (304) 372-2731.

Where is Jackson General Hospital located?

Jackson General Hospital is located at 122 Pinnell St, Ripley, WV, 25271. Phone: (304) 372-2731.