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Visit Kanawha County
Address
4605 MACCORKLE AVENUE SW
South Charleston, WV 25309
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitethomashospitals.org
Facilities & services
266
total beds
17
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCUEmergency psych
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Public restrooms Paid parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 33 min of 340 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 56 min of 19 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
6% of 34,954 visits
Compared to other US hospitals
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.32 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.99 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
Better than average
0.00 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.00 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
1.30 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Worse than average
1.65 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
66% rated 9 or 10 of 10
66%
Would recommend
70% would definitely recommend
70%
Nurse communication
78% said nurses always communicated well
78%
Doctor communication
77% said doctors always communicated well
77%
Cleanliness
60% said the room was always clean
60%
Quietness at night
52% said the area was always quiet at night
52%
Clinicians on staff
570
total clinicians
12
ER physicians
By specialty
Internal medicine 60
Radiology 29
Obstetrics / gynecology 18
Anesthesiology 17
General surgery 13
Neurology 13
Orthopedic surgery 9
Cardiology 8
Interventional cardiology 5
Pulmonology 5
Hematology / oncology 3
Critical care 1
Frequently asked questions
How long is the wait at Thomas Memorial Hospital?

Thomas Memorial Hospital does not currently publish a live wait-time feed. Call the ER directly at (304) 766-3600 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near South Charleston.

Is Thomas Memorial Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Thomas Memorial Hospital, call (304) 766-3600.

Where is Thomas Memorial Hospital located?

Thomas Memorial Hospital is located at 4605 Maccorkle Avenue Sw, South Charleston, WV, 25309. Phone: (304) 766-3600.