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Visit Washington County
Address
3200 PLEASANT VALLEY ROAD
West Bend, WI 53095
Phone
Voluntary non-profit - Private
HoursOpen 24/7 Websitefroedtert.com
Facilities & services
121
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICU
Imaging
CTMRI
Surgery
Inpatient surgeryOpen heart surgeryAnesthesiology
Other services
ChemotherapyRenal dialysisPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Apple Pay / Google Pay Welcomes lgbtq
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 20 min of 375 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
4 hr 20 min of 18 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 22,590 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 32 min of 12 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.00 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.00 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
69% rated 9 or 10 of 10
69%
Would recommend
68% would definitely recommend
68%
Nurse communication
79% said nurses always communicated well
79%
Doctor communication
79% said doctors always communicated well
79%
Cleanliness
66% said the room was always clean
66%
Quietness at night
55% said the area was always quiet at night
55%
Clinicians on staff
477
total clinicians
32
ER physicians
By specialty
Radiology 90
Internal medicine 45
Cardiology 20
Neurology 13
Pulmonology 12
Anesthesiology 9
Obstetrics / gynecology 8
Hematology / oncology 7
General surgery 4
Orthopedic surgery 4
Interventional cardiology 3
Interventional radiology 1
Frequently asked questions
How long is the wait at St Josephs Community Hospital West Bend?

St Josephs Community Hospital West Bend does not currently publish a live wait-time feed. Call the ER directly at (262) 334-5533 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care in Wisconsin.

Is St Josephs Community Hospital West Bend open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of St Josephs Community Hospital West Bend, call (262) 334-5533.

Where is St Josephs Community Hospital West Bend located?

St Josephs Community Hospital West Bend is located at 3200 Pleasant Valley Road, West Bend, WI, 53095. Phone: (262) 334-5533.