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Visit Colbert County
Address
1300 SOUTH MONTGOMERY AVENUE
Sheffield, AL 35660
Phone
Government - Hospital District or Authority
HoursOpen 24/7 Websitehelenkeller.com
Facilities & services
185
total beds
12
operating rooms
General acute care
facility type
Emergency & critical care
ICUCCU
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryCath lab
Other services
ChemotherapyRenal dialysisPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Public restrooms Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 4 min of 351 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
3% of 34,390 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr of 20 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Below average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.00 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.27 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
2.30 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.00 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.81 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
76% rated 9 or 10 of 10
76%
Would recommend
79% would definitely recommend
79%
Nurse communication
83% said nurses always communicated well
83%
Doctor communication
79% said doctors always communicated well
79%
Cleanliness
73% said the room was always clean
73%
Quietness at night
70% said the area was always quiet at night
70%
Clinicians on staff
257
total clinicians
13
ER physicians
By specialty
Internal medicine 26
Orthopedic surgery 12
Radiology 11
Cardiology 9
General surgery 6
Anesthesiology 6
Hematology / oncology 5
Neurology 4
Pulmonology 4
Obstetrics / gynecology 4
Interventional cardiology 1
Interventional radiology 1
Frequently asked questions
How long is the wait at Helen Keller Hospital?

Helen Keller Hospital does not currently publish a live wait-time feed. Call the ER directly at (256) 386-4556 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care in Alabama.

Is Helen Keller Hospital open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Helen Keller Hospital, call (256) 386-4556.

Where is Helen Keller Hospital located?

Helen Keller Hospital is located at 1300 South Montgomery Avenue, Sheffield, AL, 35660. Phone: (256) 386-4556.