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Visit Washington County
Address
609 WEST MAPLE AVENUE
Springdale, AR 72764
Phone
Proprietary
HoursOpen 24/7 Websitenorthwesthealth.com
Facilities & services
414
total beds
27
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
Renal dialysisPsychiatric unitInpatient rehabPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Free parking lot Paid parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 7 min of 400 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
3 hr 3 min of 15 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 24,360 visits
Head CT scan time for stroke
Time from arrival to head CT for suspected stroke. Faster is better.
1 hr 11 min of 17 patients
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
Above average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
1.52 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
0.29 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
1.05 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
1.22 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.30 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.06 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
68% rated 9 or 10 of 10
68%
Would recommend
68% would definitely recommend
68%
Nurse communication
77% said nurses always communicated well
77%
Doctor communication
77% said doctors always communicated well
77%
Cleanliness
74% said the room was always clean
74%
Quietness at night
60% said the area was always quiet at night
60%
Clinicians on staff
360
total clinicians
14
ER physicians
By specialty
Internal medicine 27
Orthopedic surgery 21
Anesthesiology 11
Obstetrics / gynecology 10
General surgery 9
Radiology 9
Cardiology 4
Interventional cardiology 4
Hematology / oncology 4
Neurology 1
Interventional radiology 1
Pulmonology 1
Frequently asked questions
How long is the wait at Northwest Medical Center-Springdale?

Northwest Medical Center-Springdale does not currently publish a live wait-time feed. Call the ER directly at (479) 751-5711 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Springdale.

Is Northwest Medical Center-Springdale open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Northwest Medical Center-Springdale, call (479) 751-5711.

Where is Northwest Medical Center-Springdale located?

Northwest Medical Center-Springdale is located at 609 West Maple Avenue, Springdale, AR, 72764. Phone: (479) 751-5711.