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Visit Dallas County
Address
5200 HARRY HINES BLVD
Dallas, TX 75235
Phone
Government - Hospital District or Authority
HoursOpen 24/7 Websiteparklandhealth.org
Facilities & services
968
total beds
24
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERShock / traumaBurn unitICUCCUEmergency psychHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
ChemotherapyRenal dialysisPsychiatric unitInpatient rehabAlcohol & drugPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Public restrooms Medication disposal Onsite parking Paid parking garage Paid parking lot Paid street parking Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
4 hr 59 min of 363 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
7 hr 24 min of 14 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
2% of 235,699 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
- About average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.96 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
- About average
1.00 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.51 1.00 = national avg
Hysterectomy site infections
Wound infections after abdominal hysterectomy.
- About average
0.65 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
1.17 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.08 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
71% rated 9 or 10 of 10
71%
Would recommend
71% would definitely recommend
71%
Nurse communication
72% said nurses always communicated well
72%
Doctor communication
76% said doctors always communicated well
76%
Cleanliness
77% said the room was always clean
77%
Quietness at night
61% said the area was always quiet at night
61%
Clinicians on staff
1,296
total clinicians
74
ER physicians
By specialty
Internal medicine 110
Radiology 106
Cardiology 51
Anesthesiology 50
Neurology 31
General surgery 22
Pulmonology 18
Obstetrics / gynecology 17
Hematology / oncology 14
Orthopedic surgery 13
Interventional radiology 12
Critical care 5
Interventional cardiology 1
Frequently asked questions
How long is the wait at Parkland Health & Hospital System?

Parkland Health & Hospital System does not currently publish a live wait-time feed. Call the ER directly at (214) 590-8000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Dallas.

Is Parkland Health & Hospital System open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Parkland Health & Hospital System, call (214) 590-8000.

Where is Parkland Health & Hospital System located?

Parkland Health & Hospital System is located at 5200 Harry Hines Blvd, Dallas, TX, 75235. Phone: (214) 590-8000.