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Visit Collin County
Address
4700 ALLIANCE BOULEVARD
Plano, TX 75093
Phone
Voluntary non-profit - Other
HoursOpen 24/7 Websitebswhealth.com
Facilities & services
160
total beds
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCUHelipad
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryAnesthesiology
Other services
Renal dialysisPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Wheelchair-accessible restroom Wheelchair-accessible seating Public restrooms Free parking garage Free parking lot Paid parking lot Apple Pay / Google Pay Requires appointments Recommends appointment
ER performance
Typical ER visit length
Median time from arrival to leaving.
3 hr 17 min of 382 patients
Mental-health ER visit length
Mental health visits usually run longer (safety screening).
5 hr 27 min of 11 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 36,805 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
Central-line bloodstream infections
Bloodstream infections from a central IV line. Known as CLABSI.
- About average
0.28 1.00 = national avg
Catheter urinary-tract infections
UTIs from a urinary catheter. Known as CAUTI.
Better than average
0.00 1.00 = national avg
Colon surgery site infections
Wound infections after colon surgery.
- About average
0.50 1.00 = national avg
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
0.44 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
Better than average
0.05 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
81% rated 9 or 10 of 10
81%
Would recommend
82% would definitely recommend
82%
Nurse communication
81% said nurses always communicated well
81%
Doctor communication
80% said doctors always communicated well
80%
Cleanliness
81% said the room was always clean
81%
Quietness at night
68% said the area was always quiet at night
68%
Clinicians on staff
636
total clinicians
12
ER physicians
By specialty
Internal medicine 104
Anesthesiology 97
Cardiology 41
Radiology 35
General surgery 15
Pulmonology 13
Neurology 12
Interventional cardiology 12
Obstetrics / gynecology 9
Orthopedic surgery 7
Hematology / oncology 5
Critical care 4
Interventional radiology 2
Frequently asked questions
How long is the wait at Baylor Scott & White Medical Center Plano?

Baylor Scott & White Medical Center Plano does not currently publish a live wait-time feed. Call the ER directly at (469) 814-2000 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Plano.

Is Baylor Scott & White Medical Center Plano open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Baylor Scott & White Medical Center Plano, call (469) 814-2000.

Where is Baylor Scott & White Medical Center Plano located?

Baylor Scott & White Medical Center Plano is located at 4700 Alliance Boulevard, Plano, TX, 75093. Phone: (469) 814-2000.