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Visit Collin County
Address
1100 ALLIED DRIVE
Plano, TX 75093
Phone
Physician
HoursOpen 24/7 Websitebswhealth.com
Facilities & services
104
total beds
10
operating rooms
General acute care
facility type
Emergency & critical care
Dedicated ERICUCCU
Imaging
CTMRIDiagnostic radiology
Surgery
Inpatient surgeryOpen heart surgeryCath labAnesthesiology
Other services
Renal dialysisPharmacy
Accessibility & amenities
Wheelchair-accessible entrance Wheelchair-accessible parking Free parking lot Apple Pay / Google Pay
ER performance
Typical ER visit length
Median time from arrival to leaving.
2 hr 36 min of 381 patients
Patients who left before being seen
Walked out before being seen, usually due to long waits.
1% of 10,117 visits
Compared to other US hospitals
Patient safety
Rates of infections, clots, falls and surgical complications during a stay.
Above average
Avoiding readmission
Patients returning within 30 days for the same condition.
- About average
Infection rates lower is better
MRSA bloodstream infections
Drug-resistant staph in the bloodstream.
- About average
2.49 1.00 = national avg
C. diff (intestinal) infections
Gut infections, often after antibiotics.
- About average
0.38 1.00 = national avg
What patients say
Overall HCAHPS rating
Hospital rating
89% rated 9 or 10 of 10
89%
Would recommend
90% would definitely recommend
90%
Nurse communication
86% said nurses always communicated well
86%
Doctor communication
85% said doctors always communicated well
85%
Cleanliness
79% said the room was always clean
79%
Quietness at night
73% said the area was always quiet at night
73%
Clinicians on staff
528
total clinicians
10
ER physicians
By specialty
Cardiology 99
Internal medicine 65
Interventional cardiology 46
Anesthesiology 46
Radiology 37
Pulmonology 14
Neurology 8
Critical care 5
Hematology / oncology 4
General surgery 2
Interventional radiology 1
Frequently asked questions
How long is the wait at Baylor Scott & White the Heart Hospital Plano?

Baylor Scott & White the Heart Hospital Plano does not currently publish a live wait-time feed. Call the ER directly at (469) 814-3278 for the most current wait estimate.

Should I go to the ER or to urgent care?

For life-threatening symptoms , chest pain, stroke signs (face drooping, arm weakness, speech difficulty), severe bleeding, breathing difficulty, or loss of consciousness , call 911 and head to the ER. For minor injuries, fevers, low-grade illness, or anything non-emergency, urgent care is usually faster and cheaper. See urgent care near Plano.

Is Baylor Scott & White the Heart Hospital Plano open 24 hours?

Most Medicare-certified ERs in the US run 24 hours a day, seven days a week. To confirm the current status of Baylor Scott & White the Heart Hospital Plano, call (469) 814-3278.

Where is Baylor Scott & White the Heart Hospital Plano located?

Baylor Scott & White the Heart Hospital Plano is located at 1100 Allied Drive, Plano, TX, 75093. Phone: (469) 814-3278.